Shipping policy
Shipping Policy
Thank you for choosing SUEIZ! Here are the details regarding our shipping policy:
Domestic Shipping
We offer shipping services within Sri Lanka. Orders are typically processed within 7 business days. Please note that delivery times may vary based on your location.
International Shipping
At the moment, we do not offer international shipping.
Shipping Rates
Shipping costs are calculated based on the weight of your order and the shipping destination. The shipping charges will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
Delivery Times
Delivery times may vary depending on the shipping method selected and your location. Estimated delivery times will be provided to you during the checkout process. Please note that unforeseen circumstances, such as customs delays or natural disasters, may impact delivery times.
Incomplete or Incorrect Address
Please ensure that your shipping address is accurate and complete. SUEIZ will not be responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned due to an incomplete or incorrect address, additional shipping charges may apply for reshipment.
Lost or Stolen Packages
SUEIZ is not liable for any lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier and file a claim. We will assist to the best of our ability in providing necessary information for the claim.
Contact Us
If you have any further questions or concerns about our shipping policy, please contact us at sueizclothing@gmail.com.